Emphasizing Care, Connection, and the First Step of Your Journey
Supporting every precious milestone with care, calm, and lasting memory.
Because your first memory deserves to be preserved with the same care you feel.
All your Questions, Answered!
Any question about our products?
Check if you can find them here or contact us
How long does shipping take?
How long does shipping take?
Thank you for shopping with The First Capture! We are excited to offer you free shipping on all orders.
Orders are generally shipped within 1-2 Business Days (Monday – Friday)
The quality delivery time is 4-10 Business Days. (Monday – Friday)
Do you ship internationally?
Do you ship internationally?
Currently we ship to: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, Poland, Spain, Sweden, Switzerland, United Kingdom, United States.
What payment methods do you accept?
What payment methods do you accept?
We accept all major credit cards, including VISA, Mastercard, and AMEX. Your payment is securely processed with advanced encryption and fraud protection to ensure a safe and seamless checkout experience.
What is your return policy?
What is your return policy?
We are confident that you will love your frame, which is why we offer a 90-day risk-free trial. If, for any reason, you are not satisfied with your pillow, you can return it within 90 days of receiving your order, and we will refund the price of your pillow. Simply reach out to us at support@thefirstcapture.com further details and to arrange a return and refund.